Tanya

What if someone misses the registration date? How will they get a badge? We've got it covered. You can add blanks to your data import csv. This can be done in a couple of ways. The first is to simp...

On the page you're creating your items, there will be a spot to enter a postal code for shipping estimates. These are estimates for that item only. To see shipping estimates for all items you want ...

If you set up an account on the website when you ordered, your order will be saved in your history. Go to MY ACCOUNT on top and sign in. Once signed in, you will see a tab for "Order History and...

After your template information is correct, and you have chosen your paper type, stapling options, and quantity, click on the continue option at the bottom of the page. This will show you a proof o...

Absolutely. We do offer stapling. The maximum amount we can offer is 10 per book. Processing times for tickets with stapling:1 - 1000 tickets; 1 business day to process1001 - 5,000 tickets; 2 busin...

Right now there are two ways; call 1 800 796 003 or send us an email indicating such at support@eventgroove.com.au. If it's urgent, we suggest you call us immediately, but if you prefer to send an ...

Eventgroove does not offer roll tickets of the type that are often seen at carnivals or other events. We do sell customised tickets with or without a stub that can either be pre-separated or perfor...

To contact our CEO, Lance Trebesch, please send an email directly to lance@eventgroove.com.au. Please do not change the subject line as this will help ensure that your message is not caught by our ...

The box we send to you will contain your purchase along with the receipt which lists all of the contents of the package. Printed tickets are shipped in stacks with a cover sheet on top that lists t...

As of right now, we only accept payment with credit or debit cards. If you are more comfortable purchasing over the phone with your credit or debit card, please call us at 1 800 796 003.